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Jobs at Sheltering Arms Children and Family Services, Inc.

Maternal Child Health Case Manager

Location: Queens, NY

Department: Community Health

Type: Full Time

Min. Experience: Experienced

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

Sheltering Arms is seeking a Maternal Child Health Case Manager, to help provide short or long term case management and parent education services to prenatal and parenting families residing in Jamaica and Southeast Queens, with children 0-2.

Essential Functions:

  • Participate in street and community outreach, community presentations and other efforts to educate the community about the program and increase referrals; Target hard to reach or transient families such as families in shelters and women not connected to prenatal care.
  • Serve as a resource for existing Maternal Child Health staff regarding community resources and work alongside program Family Assessment Worker(s) at outreach events.
  • Obtain consent and provide prenatal and postnatal information and support to a caseload of 25-30 families on a variety of topics (breastfeeding, childbirth education, safe sleep, family health, pre-natal and postpartum care, parent child interaction etc) through the use of groups, workshops, and short term case management (6 months or less);Utilize the Growing Great Kids curriculum to provide support around parent child bonding and attachment individually or in groups as needed (such as “Mommy & Me” or “Daddy & Me” programming)
  • Groups and workshops may take place off site such as in schools, WIC centers, hospitals and hospital satellite sites, shelters, libraries depending on the needs of the population etc.
  • Assess families for risk factors for pre-term birth and poor child and family outcomes using several screening tools and determine appropriate referrals; refer high risk families to long term home visiting/case management programs.
  • Provide community referrals as needed and accompany families to health and human service appointments as needed in order to link them to services; coordinate care and advocate for families to receive high quality services
  • Provide timely documentation of all activities, including information gathered on health and development and family functioning; this includes data entry responsibilities using Challenger Soft Data System.
  • Organize and execute tasks at client/program activities and events, which may be held in evenings or on weekends and may require some moderate lifting of items
  • Complete all program trainings as assigned
  • Establish a trusting relationship with families and remain strength based
  • Other duties as assigned

 

Qualifications:

  • Bachelor’s or Associate’s Degree preferred but the minimum requirement is a high school diploma/GED
  • Experience working with high-risk families in a community setting
  • Have knowledge of infant and child development
  • Ability to be non-judgmental and establish trusting relationships; good problem solving, listening and practical skills; demonstrates maturity, self awareness and emotional well-being;  shows respect and sensitivity with individuals of differing cultural, racial, sexual or ethnic identities; some knowledge of community resources.
  • Open to working evening hours and weekends when necessary
  • Fluent in Spanish

 

It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment

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